Are your employees struggling with insurance denials & coverage issues?
Do they need help reviewing & negotiating medical bills?
Are they overwhelmed with caregiving responsibilities on the job?

More employers are realizing that as they can help make their employees’ lives easier, they can improve workplace production and concentration. One of the biggest frustrations for an employee/family is understanding medical bills. The best way to help your employees is to contact KTS Advocacy to act as the company’s medical advocate.

The stress that a complex medical issue can cause on an employee has made companies hire a Healthcare Advocate to help keep their employee’s mental health in a suitable frame of mind. A Health Advocate is an individual who provides direct and personalized services to a patient and their family as they navigate the healthcare system. They can play a critical role in explaining health information to patients, helping them make informed decisions about their health.

KTS Advocacy is owned and operated by Karen Silber, MSW, LSW, BCPA. Karen has extensive experience in medical social work, health & wellness, and care management. She understands insurance, including coverage, prior authorizations and billing, and case management.

A healthcare advocate can support employees in many different ways.

•Assist with insurance denials and coverage issues
•Review and negotiate medical bills
•Support caregiving responsibilities
•Support/guidance for mental health & substance abuse issues
•Translate medical jargon
•Research treatment options, providers & facilities
•Assist with transition home from the hospital
•Schedule and attend appointments
•Arrange community resources
•End of life planning/advanced directives
•Wellness and preventive health coaching
•Plus much more!

Karen is a proud member of The Alliance of Professional Health Advocates and is certified by the Patient Advocate Certification Board.

You are not alone.
C.A.L.M.
Case Manager
Advocate
Liaison
Medical Navigator